Every watch from The Watch Outlet is guaranteed to be 100% genuine and authentic, and free of any serial number tampering. All watches come with the original box and paperwork unless stated otherwise. We also can't deliver to APO or FPO addresses.
For a seamless return process, we kindly ask you to inspect your pre-owned watch or jewelry item as soon as it arrives before removing any tags/factory tape or wearing it. We're here to service you and to ensure that you are completely satisfied.
We try to respond to emails ASAP.